Returns + Exchanges

If you are not completely satisfied with your online purchase and would like a refund or exchange please contact info@socotranyc.com within 5 business days of receiving your order. We will gladly accept unworn or defective merchandise in its original packaging. Once we receive your request we will send a prepaid shipping label for all domestic orders. Please note the standard shipping cost will be deducted. 

All items must be packed securely and returned in new, re-sellable condition accompanied by all protective materials and accessories. 

All International customers are responsible for shipping their returns or exchanges. 

SOCOTRA expressly reserves the right to refuse returns that do not fully comply with the Return Policy

FEEL FREE TO CONTACT US BY EMAIL WITH ANY QUESTIONS OR CONCERNS AT INFO@SOCOTRANYC.COM .